Customer Churn

Thought Leadership

Customer Loyalty Roundup, January 11, 2019

We're back with another roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. Today we're diving into the chanel-less CX mindset, why grocery loyalty programs delivery perks can be costly, and how feedback loopscan help increase profits and prevent churn. 

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Thought Leadership

Customer Loyalty Roundup, January 4, 2019

After a relaxing holiday break we're back with the latest edition of our Customer Loyalty Roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. To start the new year off right we're highlighting customer retention beyond the holidays, capturing the skeptical consumer, business growth levers, churn reduction with data and the digital path to customer loyalty.  

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Thought Leadership

Customer Loyalty Roundup, October 26, 2018

Welcome to another roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. With the holiday shopping season quickly approaching these pieces about building customer relationships, reducing customer churn and combating discount culture to support retention are timely. 

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Thought Leadership

Customer Loyalty Roundup, October 12, 2018

Welcome to another roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. This week we're highlighting a few really important areas like building better data and customer marketing strategies, re-engaing lost and at-risk customers as well as acknowledging the intersection of CX and loyalty.  

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