Customer Loyalty Roundup

Thought Leadership

Customer Loyalty Roundup, January 11, 2019

We're back with another roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. Today we're diving into the chanel-less CX mindset, why grocery loyalty programs delivery perks can be costly, and how feedback loopscan help increase profits and prevent churn. 

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Thought Leadership

Customer Loyalty Roundup, January 4, 2019

After a relaxing holiday break we're back with the latest edition of our Customer Loyalty Roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. To start the new year off right we're highlighting customer retention beyond the holidays, capturing the skeptical consumer, business growth levers, churn reduction with data and the digital path to customer loyalty.  

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Thought Leadership

Customer Loyalty Roundup, December 21, 2018

As we inch closer to 2019 we'll continue to provide articles, news, and insights about customer loyalty, retention, and rewards programs in our Customer Loyalty Roundup. This week we're highlighting true loyalty, retention marketing done right, holiday harmony with gift cards and data driving impactful brand experiences.  

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Thought Leadership

Customer Loyalty Roundup, December 7, 2018

Here's another roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. Today we're talking about successful loyalty programs, retention marketing done right, how to win loyalty with customer engagement, and building long-lasting customer relationships.

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Thought Leadership

Customer Loyalty Roundup, November 30, 2018

Welcome to another roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. After one of the busiest shopping weekends of the year we thought you'd want to hear about the death of customer loyalty, revamping rewards programs, intelligent customer experience (CX), making retention easier, and almost effortless banking retention strategies.

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Thought Leadership

Customer Loyalty Roundup, November 21, 2018

Welcome to another roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. We're bringing our roundup to you a little earlier this week given the holiday break. The topics covered include embracing your data, improving retail loyalty programs, enhancing the customer experience and disrupting loyalty rules.  

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Thought Leadership

Customer Loyalty Roundup, November 16, 2018

Welcome to another roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. On the docket this week includes the effect of customer loyalty on shopper expectations, code freezes, and rewards programs. As a bonus, we highlight a new study that speaks to poor customer experience being a wedge between consumer and brand.

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Thought Leadership

Customer Loyalty Roundup, November 2, 2018

Welcome to another roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. This week we focus on staying relevant while driving customer loyalty, building an innovative rewards program and gaining insights from three major retailers shaking up the future of loyalty.

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Thought Leadership

Customer Loyalty Roundup, October 26, 2018

Welcome to another roundup of articles, news, and insights about customer loyalty, retention, and rewards programs. With the holiday shopping season quickly approaching these pieces about building customer relationships, reducing customer churn and combating discount culture to support retention are timely. 

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